This article provides information about 'wahl product repair service' under the category of 'Refurb & Repair Program'. It helps users understand more about refurb & repair program related queries.
Our Guarantee to You
The Wahl Refurb & Repair program will provide customers with all the benefits of our previous Service Repair facility, providing you with a convenient solution to restoring your Wahl clippers or trimmers back to their original working order without having to replace them completely.
No matter which service you opt for, our team of qualified technicians will ensure your product fully adheres to the Wahl 5 Star Service Standard and be subjected to a comprehensive assessment which includes:
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- Stringent operational testing, with replacement component parts fitted as required.
- Undergoing a motor check, with a new battery fitted on all rechargeable products.
- Checking the drive cam and blade tension, with a fully sharpened replacement blade fitted if required.
- Testing charging sockets and power switches, with replacements fitted where necessary on main leads.
- A thorough check of the housing to assess and ensure the product’s ongoing durability.
- An intense cleaning and inspection process
- A final inspection and cut test.
How much does a Repair cost?
Please contact our customer service team for a quote of repair:
customer.services@wahl.co.uk
How do I book the Repair Service?
- Call 01227 740066 to book in your Repair
- Once payment has been receive a confirmation email will be issued
- Return your Product to Wahl
- ONLY Once your product has been received can your Repair take place
- Your Repaired product will be delivered in 7 working days
BOOKING REQUIRED BEFORE RETURNING PRODUCTS FOR THE WAHL REFURB & REPAIR PROGRAM.
DO NOT RETURN YOUR PRODUCT WITHOUT YOUR BOOKING REFERENCE PROVIDED BY OUR CUSTOMER SERVICE TEAM
Terms & Conditions
- Payment will be required before any repair work is completed.
- Delivery time for a Repair is 7 working days from receipt of your product
- Wahl (UK) Ltd has the right to refuse any damaged Products. Products for the repair service must be in a complete, clean, undamaged condition. The Technician has a right to refuse any Product that is deemed unrepairable due to wear and tear, accidental damage. Any products unsuitable for repair will be returned to the customer unrepaired and a refund issued within 14 days.
- 12 Month Service Warranty on all repairs.
- Any delivery/Invoice discrepancies must be reported to Wahl Customer Service within 5 days of receipt. We reserve the right to refuse claims outside this period.