I've received a faulty item, what should I do?

This article provides information about 'i've received a faulty item, what should i do?' under the category of 'Order & Delivery'. It helps users understand more about order & delivery related queries.

We're really sorry that you have received a faulty item. Please contact our customer service team to advise them of this within 48 hrs of receipt. We will need your proof of purchase.

Arrangements will be made for the return of the faulty item and a replacement product will be organised.